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Google Sep 21, 2020

This is a new ways of live, providing safety, and helping people around the world, please be safe out there

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Google Sep 19, 2020

My overall service experience with Triple J Ford has been nothing but Excellent!With each visit, beginning, 2014, I have been greeted by all Service Advisors/Coordinators professionally and with a smile. All scheduled service performed to my vehicle have been to my satisfaction. Except for one … washing of my vehicle with each visit. I would request to hold off from doing so. This speaks to the commitment of customer satisfaction Triple J has taken to forefront.Earlier this month my customer service experience was nothing but Professional … despite the situation everyone (including businesses) on Guam is facing with the COVID-19 ...

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Google Aug 29, 2020

The Parts Supervisor, Mr. Tutanes, helped me to order my parts I needed! The website triplejguam.com parts inquiry was easy to use and the responses was fast! I really appreciate it especially during these COVID pandemic times. Two Thumbs up and 5 Stars ⭐⭐⭐⭐⭐ from me!

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Google Aug 29, 2020
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Google Aug 6, 2020

Just wanted to share a good experience with one of Triple J's employees. The person I'm referring to is JR; I believe if I'm not mistaken, his position is parts supervisor. On the phone he was knowledgeable, polite and helpful. Upon arriving at parts area JR remembers speaking to me and knew why I was there. I purchased a battery and had to carry the battery far and ask him if it came with a handle because it was heavy. Without hesitation he said; I will carry it out, for you. So he followed me out to my car which ...

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Google Jul 20, 2020

Just bought my second car from Triple J! In 2008, we bought our family car, a Honda CR-V, with them. In 2018, I bought my first car, a Mazda 3. And last week, I picked up my Honda Insight! There’s a reason why we continue to come back #TripleJLoyal Thank you to Mark Estrada for the excellent service! Definitely went above and beyond 🙂

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Google Jul 14, 2020
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Google Jul 13, 2020

I owned 2 Fords. A 2010 Ford Mustang GT and 2007 Ford F150. Visited Service department on 6Jul/Mon to make an appointment for a wheel alignment on 2007 F150. Met John Flores and he indicated to bring in F150 on 8Jul2020/Wed at 1000a.m. Show up and was taken care of immediately. Worked in the automotive service industry as a mechanic for 14 years before volunteering for Active Duty with the U.S. Air Force, retired 28 years later. I was amaze by Triple J's process for a wheel alignment. Tires on vehicle were scanned before alignment. A report is provide on conditions of ...

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Google Jun 29, 2020
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Google Jun 29, 2020

Always friendly. Always quick. Keep up the great service!

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