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The only Ford dealership on island, really friendly representatives , love the new makes and models, well recommended if looking for a tough,nice, or any type of enthusiastic car,truck,sports car, or SUV.
Triple J is where I first purchased a brand new car. Yes I had vehicle requirements I needed, but the price played a big role in it. They do put out some good sales. My sales rep was very friendly and professional. Never pushed me or anything. I think he still calls me on my birthday every year. So ya, you don't have to do that lol. I won't think less of this place. The family is very friendly and warm. I've had good experiences with their service and parts departments also.
I was in the market for a new car and part of the decision making process was without a doubt going to be customer service. Walking into TripleJ at the day and time I did was a blessing because we were greeted by Ms. Helen Kusunoki. I don’t have the words to describe how amazing Helen is at the job she does. Right from the get go she made us feel welcomed and at home with TripleJ. We were strongly considering another car as well but seeing as that we already had experience with the other dealers’s poor customer service, we quickly came to a decision as Helen walked away to take care of paperwork. She was knowledgeable and very accommodating. She obviously knew what she was talking about and I would know because I did my research into the Mazda CX-9 before going in to see it in person. We also met with Ms. Sharon Dorion who shared valuable information with us. I walked out of TripleJ that evening a lot more knowledgeable about credit scores and financials. Who would think that an automobile dealership would be the one place you would learn such things. Some people will say that it is hard to find great places to work, but it is even harder to find the amazing people who make these places great! I was ready for headaches and inconviences when I decided to get a new car. This experience has been anything but that especially the tour of the facility so I know where to go and what to do. These ladies made my experience an unforgettable and amazing experience. This was easy and very smooth and because of these ladies, TripleJ can proudly display the “Customer’s First” slogan! You own and exhibit every bit of it. Customer service goes a long way and in my case, it made a huge first impression. Thank you all for everything!Very respectfully,Cris Toves
We are active duty military and had plans to buy a car even before we had arrived to Guam. We wanted something brand new because reliability was the most important thing, since everyone does a lot of driving on island. Before we even arrived on island we already knew what car we wanted and everything about it. We had emailed Anne and she was very quick to respond with answers to any of our questions. We purchased a brand new 2017 Civic Si and I love the car very much! My experience all around with purchasing at Triple J was great from start to finish. Anne is great, I suggest anyone purchasing a new or used car to go to her! Thank You Triple J
Shout out to Ms Dianna Rollon who helped me and my other half all the way for purchasing a brand new car.. This is the best Christmas gift for us.. In Just one week and a half we already picked up the car with 0 down plus some freebies from Triple J. Thank you so much.
I first started browsing through the online website and I wanted to see the trade in value of my car. The next day, I received a call from Maria who helped me since that day to buy my new Mazda3. She kept in contact throughout the entire period and I never felt as if I were waiting. Excellent customer service and I really enjoy my new car!