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Triple J ford service dept. Is excellent, and customer service is outstanding. Brought my 250 in for a safety recall and warranty work. Glenn my service writer, updated me daily as to where my truck was with repairs and called me same day for picking up my vehicle upon work completion. I couldn't be happier with the entire process and positive experience of taking my vehicle to triple j.
Great Service even though it was a walk-in everything went smoothly! thank you to Devin for you help!
Mrs. Fleming’s and her advisory team helped us out tremendously with the service and return of our vehicle in a timely manner! Our baby girl is due ANY day now and all we wanted is to bring her home, safe and sound in our family’s new vehicle. I am over the moon we have the fortunate opportunity to do so!
Customer of quick lane for awhile now. Devin - service advisor is very accommodating person. Im always satisfied of what they do on our vehicles. Thank you quick lane staffs
UPDATE: After leaving the review, the manager Ursula reached out to me and we discussed the situation. There was miscommunication with our last visit and she sincerely apologized as well as did everything she could to make it right. She was very professional and helped us get our vehicle back up and running as well as addressed the previous concerns we had. The mechanic Adam spoke with me as well going above and beyond to make sure I understood what was diagnosed and what was done to the vehicle.I had 0 issues after returning and everything went smoothly. Great job ...
"Excellent Service!"My experience with Triple J Motors, Parts Department was excellent. I would recommend them to any of my friends and family.I worked with Mr. Lloyd from the Parts Department when I first purchased my Ford truck and for all my parts needs he was extremely knowledgeable and he always took the extra mile to walk me through what I needed. If they didn't have it in stock he surely offered to do the research and always got back to me on that same day for an update. He was fast to answer all my one hundred(humor) ...
Call ahead for the quick lane. Yesterday I was told I didn't need an appointment. Today I was told that I need one starting tomorrow.Overall, they do good work. It's what you'd typically expect from a dealership.